Termease App

Effortless Appointment Booking

Ditch the scheduling struggle and say hello to ease with Termease, the all-in-one appointment booking app designed to simplify your busy life.

Problem

Juggling appointments can be a nightmare. Phone calls, emails, and scattered calendars leave you frustrated and wasting precious time.

Solution

Termease application keeps all your commitments in one place. This centralized view makes managing a busy schedule much easier. This eliminates the need for back-and-forth calls or emails to confirm appointments

Tools

Miro
Figma
Draw.io
Visily

Project

Self-initiated
For self learning

Timeline

Overall: 4 Weeks
Discovery & Research: 2 Weeks
Design & Testing: 2 Weeks

Design Process

Target Users

Busy Professionals

People with demanding work schedules often juggle multiple appointments.

Fitness Enthusiasts

Individuals who regularly attend fitness classes, personal training sessions, or yoga studios.

Healthcare Patients

Patients who must schedule regular doctor visits, specialist consultations, or follow-up appointments.

Personal care seekers

This group includes those who regularly book appointments for haircuts, massages, facials, or other personal care services.

Research Insights

Pain Points - Individuals

"I hope I had the convenience of booking and managing appointments on my smartphone because booking appointments take a lot of time."

“I wish I had an appointment reminder on my smartphone because it’s difficult to keep all upcoming appointment notes from the doctor safely.”

“ I wish I could view my schedules in real-time, this would not have resulted in double booking.”

Problem Statement

How do we design an appointment scheduling system that streamlines the process for users, saving them time and reducing frustration?

Personas

Aspiration

I want to book an appointment effortlessly. I hope I have the flexibility to reschedule and cancel my appointment. I wish I could get reminders regarding my appointment.

Frustration

When I have the inconvenience of calling and booking an appointment.

When I have limited information about my upcoming appointments.

Josh Perry, Business Consultant

Prototyping

Design Concept

Visual Identity

Libre Bodoni

Manrope

#97A97C

#B5C99A

#E2E8D9

Final Design

01

Never miss an appointment again!

This app is your all-in-one scheduling solution. See all your appointments in one place, from haircuts to doctor visits.

Effortlessly manage your schedule: Book, reschedule, and cancel appointments with a few taps.
Stay on top of everything: Get reminders and notifications to keep you on time.
Simplify your life: Ditch the paper planner and free up your mind for what matters.

02

Need help narrowing down your specialist search?

View all profiles to compare their expertise and find one that fits your needs.

03

You can also check their location and available appointment times.

04

Skip the wait!

Transparent scheduling lets you see available times instantly, eliminating hold music and phone tags.

05

Don't worry about missing a detail

The confirmation page provides a clear overview of your booking, allowing individuals to double-check the details and make any necessary adjustments before finalizing.

06

Your appointment!

Get a quick overview of your upcoming appointment and options to reschedule or contact the provider if needed.

Add a review function within the application for a better customer experience for other individuals.

07

Share your experience!

Help others by leaving a review about your recent appointment.

Designing an appointment app can be a rewarding experience, offering valuable insights into user needs and business processes.

This process made me emphasize the importance of understanding user pain points and desired functionalities. I learned how to design a user-friendly interface that caters to both scheduling ease and information accessibility.

Finding the right balance between offering flexible scheduling options and maintaining a structured booking process was crucial to me.

Takeaways

Thank you for reading my case study!

Feel free to contact me!